{"id":895,"date":"2026-10-29T17:35:05","date_gmt":"2026-10-29T09:35:05","guid":{"rendered":"https:\/\/fumot.com\/?page_id=895"},"modified":"2026-10-29T17:35:06","modified_gmt":"2026-10-29T09:35:06","slug":"retractation-et-retours","status":"publish","type":"page","link":"https:\/\/fumot.com\/fr\/retractation-et-retours\/","title":{"rendered":"Droit de r\u00e9tractation et retours"},"content":{"rendered":"<p>Mise \u00e0 jour : 29 octobre 2026 \u00b7 Contact : support@fumot.com<\/p>\n<h2>\u00c9tat des commandes<\/h2>\n<p>Le paiement en ligne est actuellement d\u00e9sactiv\u00e9 sur FUMOT.COM. Les informations suivantes concernent les commandes existantes et les droits applicables \u00e0 une future vente \u00e0 distance valable.<\/p>\n<h2>Droit l\u00e9gal de r\u00e9tractation<\/h2>\n<p>Lorsque le droit europ\u00e9en applicable le pr\u00e9voit, un consommateur dispose en principe de 14 jours \u00e0 compter de la r\u00e9ception du bien pour se r\u00e9tracter sans justification. Pour plusieurs livraisons, le point de d\u00e9part suit les r\u00e8gles l\u00e9gales. Les exceptions ne s\u2019appliquent que lorsque leurs conditions sont r\u00e9unies.<\/p>\n<h2>Exercer la r\u00e9tractation<\/h2>\n<p>Envoyez une d\u00e9claration claire \u00e0 support@fumot.com, avec le num\u00e9ro de commande et les articles concern\u00e9s si possible. L\u2019exercice d\u2019un droit l\u00e9gal ne d\u00e9pend pas d\u2019une demande pr\u00e9alable d\u2019adresse de retour.<\/p>\n<h2>Adresse et proc\u00e9dure de retour<\/h2>\n<p>Contactez notre service client pour recevoir l\u2019adresse de retour applicable et les instructions pratiques. Cette d\u00e9marche ne r\u00e9duit pas les d\u00e9lais et droits l\u00e9gaux. Aucune adresse fixe de retour n\u2019est publi\u00e9e ici.<\/p>\n<h2>Remboursement et frais<\/h2>\n<p>Les remboursements l\u00e9galement dus interviennent dans les d\u00e9lais applicables, en principe via le moyen de paiement initial sauf accord valable contraire. Les frais de retour d\u00e9pendent des informations pr\u00e9contractuelles et de la loi applicable. Nous ne promettons pas un retour gratuit syst\u00e9matique.<\/p>\n<h2>Exceptions et d\u00e9fauts<\/h2>\n<p>L\u2019exception relative aux biens scell\u00e9s ne pouvant \u00eatre renvoy\u00e9s pour des raisons d\u2019hygi\u00e8ne ou de sant\u00e9 ne s\u2019applique que si les conditions l\u00e9gales sont r\u00e9unies. L\u2019ouverture d\u2019un emballage ne supprime pas automatiquement tous les droits. Les recours pour non-conformit\u00e9 restent distincts.<\/p>\n<hr>\n<p>HK FUMOT TECHNOLOGY LIMITED \u00b7 support@fumot.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mise \u00e0 jour : 29 octobre 2026 \u00b7 Contact : support@fumot.com \u00c9tat des commandes Le paiement en ligne est actuellement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-895","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fumot.com\/fr\/wp-json\/wp\/v2\/pages\/895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fumot.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fumot.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fumot.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fumot.com\/fr\/wp-json\/wp\/v2\/comments?post=895"}],"version-history":[{"count":0,"href":"https:\/\/fumot.com\/fr\/wp-json\/wp\/v2\/pages\/895\/revisions"}],"wp:attachment":[{"href":"https:\/\/fumot.com\/fr\/wp-json\/wp\/v2\/media?parent=895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}